All Systems Operational

About This Site

Here you can find the actual status of our services. If there are any incidents known to us they will be posted and updated here. You can also find when we perform Maintenance to any of our systems. Subscribe to be notified of new Incidents, Maintenance and next releases. Have a look at https://docs.findock.com/release-notes for a full overview of our upcoming releases.

- For the status of your specific Salesforce instance, please visit https://status.salesforce.com/.
- For the status of Heroku, please visit https://status.heroku.com/.

If you wish to report an incident, please visit https://findock.com/support

FinDock Core & Source packages ? Operational
90 days ago
100.0 % uptime
Today
File processing (ProcessingHub) ? Operational
90 days ago
99.7 % uptime
Today
(Online) Payment API / Payment Service Providers ? Operational
90 days ago
100.0 % uptime
Today
Notifications from Payment Service Providers (WebHub) ? Operational
90 days ago
100.0 % uptime
Today
Giving pages Operational
90 days ago
100.0 % uptime
Today
Sandboxes Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Jul 27, 2025 | Production Release - July '25 Jul 27, 2025 20:00-22:00 CEST

The FinDock July '25 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2024 - 10:06 CET

Aug 31, 2025 | Sandbox Release - September '25 Aug 31, 2025 20:00-22:00 CEST

The FinDock September '25 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2024 - 10:08 CET

Sep 28, 2025 | Production Release - September '25 Sep 28, 2025 20:00-22:00 CEST

The FinDock September '25 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2024 - 10:09 CET

Nov 2, 2025 | Sandbox Release - November '25 Nov 2, 2025 20:00-22:00 CET

The FinDock November '25 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2024 - 10:10 CET

Nov 30, 2025 | Production Release - November '25 Nov 30, 2025 20:00-22:00 CET

The FinDock November '25 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2024 - 10:11 CET
Jun 30, 2025

No incidents reported today.

Jun 29, 2025
Completed - The scheduled maintenance has been completed.
Jun 29, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 20:00 CEST
Scheduled - The FinDock July '25 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on docs.findock.com the Wednesday before the Sandbox release.
Dec 27, 10:05 CET
Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
Completed - The scheduled maintenance has been completed.
Jun 26, 17:05 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 17:00 CEST
Scheduled - This hotfix resolves an issue with the multi-currency setting for SEPA targets. When enabled, ProcessingHub may fail with the error Undefined array key "MULTI_CURRENCY". The issue was caused by a bug in the target settings sync between ProcessingHub and Salesforce, which has now been fixed.
Jun 26, 13:25 CEST
Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025
Completed - The scheduled maintenance has been completed.
Jun 17, 18:05 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 18:00 CEST
Scheduled - In certain cases reported, for example, with SmartDebit collections in LDV orgs, FinDock might close a payment schedule run before ProcessingHub has completed pushing updated data back to Salesforce, potentially leading to installments with an incorrect status. This hotfix introduces new control measures to ensure related processes running in parallel on Heroku are completed in the expected sequence.
Jun 17, 16:00 CEST
Jun 16, 2025

No incidents reported.