All Systems Operational

About This Site

Here you can find the actual status of our services. If there are any incidents known to us they will be posted and updated here. You can also find when we perform Maintenance to any of our systems. Subscribe to be notified of new Incidents, Maintenance and next release. Have a look at https://docs.findock.com/release-schedule for a full overview of our upcoming releases.

- For the status of your specific Salesforce instance, please visit https://status.salesforce.com/.
- For the status of Heroku, please visit https://status.heroku.com/.

If you wish to report an incident, please visit https://findock.com/support

FinDock Core & Source packages ? Operational
90 days ago
100.0 % uptime
Today
File processing (ProcessingHub) ? Operational
90 days ago
100.0 % uptime
Today
(Online) Payment API / Payment Service Providers ? Operational
90 days ago
99.91 % uptime
Today
Notifications from Payment Service Providers (WebHub) ? Operational
90 days ago
100.0 % uptime
Today
Giving pages Operational
90 days ago
100.0 % uptime
Today
Sandboxes Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
The FinDock July '24 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 13, 2023 - 21:48 CET
The FinDock September '24 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 13, 2023 - 21:49 CET
The FinDock September '24 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 13, 2023 - 21:51 CET
The FinDock November '24 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on docs.findock.com the Wednesday before the Sandbox release.
Posted on Oct 27, 2024 - 20:00 CET
The FinDock November '24 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 13, 2023 - 21:53 CET
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024
Resolved - Heroku has provided an update that the incident has been resolved. The impact start time is 2024-07-24 18:55 UTC, and the end time is 2024-07-25 at 08:05 UTC.
FinDock will continue to monitor the rendering of GivingPages on the givingpage.org domain.

Jul 25, 10:38 CEST
Update - We are continuing to monitor the incident at Heroku.
Jul 25, 08:51 CEST
Investigating - An ongoing incident at Heroku (https://status.heroku.com/incidents/2673) is preventing Giving Pages on our givingpage.org domain from rendering. This does not impact Giving Pages on custom domains. We are following the situation closely and will post updates as we learn more
Jul 25, 08:48 CEST
Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.