All Systems Operational

About This Site

Here you can find the actual status of our services. If there are any incidents known to us they will be posted and updated here. You can also find when we perform Maintenance to any of our systems. Subscribe to be notified of new Incidents, Maintenance and next release. Have a look at https://docs.findock.com/release-schedule for a full overview of our upcoming releases.

- For the status of your specific Salesforce instance, please visit https://status.salesforce.com/.
- For the status of Heroku, please visit https://status.heroku.com/.

If you wish to report an incident, please visit https://findock.com/support

FinDock Core & Source packages
Operational
90 days ago
100.0 % uptime
Today
File processing (ProcessingHub)
Operational
90 days ago
100.0 % uptime
Today
(Online) Payment API / Payment Service Providers
Operational
90 days ago
100.0 % uptime
Today
Notifications from Payment Service Providers (WebHub)
Operational
90 days ago
100.0 % uptime
Today
Giving pages Operational
90 days ago
100.0 % uptime
Today
Sandboxes Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
The FinDock September '23 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on www.docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2022 - 11:48 CET
29/10/'23 Sandbox Release - November '23 Oct 29, 2023 20:00-21:00 CET
The FinDock November '23 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on www.docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2022 - 11:49 CET
The FinDock November '23 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on www.docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2022 - 11:52 CET
Past Incidents
Sep 23, 2023

No incidents reported today.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023
Completed - The scheduled maintenance has been completed.
Sep 13, 21:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 20:00 CEST
Scheduled - This update changes how FinDock handles new, pending Vipps agreements. Pending agreements were redirected to the FinDock failure URL and no mandate was created. Now both active and pending agreements are redirected to the FinDock success URL and a Mandate record is created. Mandates for pending agreements are set to Pending Registration, and a new FinDock Heartbeat polling job checks Vipps for the status of pending agreements. Once and agreement is active in Vipps, FinDock activates the corresponding mandate in Salesforce.
Sep 13, 17:11 CEST
Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.