Investigating - Some customers have seen ProcessingHub being unexpectedly disconnected with a generic “expired access/refresh token” error from Salesforce. We are actively investigating the root cause. We have contacted customers directly whom we know have been impacted. We keep on monitoring all connection and reach out if it happens to your Salesforce environment. If you notice it is disconnected, you can reconnect from FinDock Setup > Connect. The initial sync with ProcessingHub may take some time for large data volumes. We sincerely apologize for the inconvenience.
Jul 27, 2026 - 11:30 CEST
Jul 27, 2026 - 11:30 CEST
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Here you can find the actual status of our services. If there are any incidents known to us they will be posted and updated here. You can also find when we perform Maintenance to any of our systems. Subscribe to be notified of new Incidents, Maintenance and next releases. Have a look at https://docs.findock.com/release-notes for a full overview of our upcoming releases.
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FinDock Core & Source packages
Operational
File processing (ProcessingHub)
Operational
(Online) Payment API / Payment Service Providers
Operational
Notifications from Payment Service Providers (WebHub)
Operational
Giving pages
Operational
Sandboxes
Operational
FinDock Knowledge Base
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.