All Systems Operational

About This Site

Here you can find the actual status of our services. If there are any incidents known to us they will be posted and updated here. You can also find when we perform Maintenance to any of our systems. Subscribe to be notified of new Incidents, Maintenance and next releases. Have a look at https://docs.findock.com/release-notes for a full overview of our upcoming releases.

- For the status of your specific Salesforce instance, please visit https://status.salesforce.com/.
- For the status of Heroku, please visit https://status.heroku.com/.

If you wish to report an incident, please visit https://findock.com/support

Uptime over the past 90 days. View historical uptime.
FinDock Core & Source packages Operational
90 days ago
100.0 % uptime
Today
File processing (ProcessingHub) Operational
90 days ago
100.0 % uptime
Today
(Online) Payment API / Payment Service Providers Operational
90 days ago
100.0 % uptime
Today
Notifications from Payment Service Providers (WebHub) Operational
90 days ago
100.0 % uptime
Today
Giving pages Operational
90 days ago
100.0 % uptime
Today
Sandboxes Operational
FinDock Knowledge Base Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

July 19, 2026 | Production Release - July '26 Jul 19, 2026 20:00-22:00 CEST

The FinDock July '26 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Jun 11, 2026 - 13:47 CEST
Jun 28, 2026

No incidents reported today.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026
HOTFIX - Enhanced security for connect apps
Completed - The rollout of our enhanced security for connected apps has completed successfully. All followup checks indicate app connections are working as expected. We will continue our own elevated monitoring as a precaution, but at this time, no further action is required.
Jun 24, 16:15 CEST
Update - The rollout of security enhancements for connected apps is proceeding and continues through June 24th. Based on our internal testing and observations, the new policies are implemented and working as expected. We continue to monitor all connections closely as we carry out the final update steps on the 24th, which are related to token refreshing as we enable Refresh Token 30-Day Idle Timeout for our connected apps. If you see a ProcessingHub or WebHub connection error in FinDock Setup, please contact FinDock Support.
Jun 23, 21:58 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 12:21 CEST
Scheduled - This hotfix is a phased rollout to production orgs of the new connected app enhancements for Proof Key for Code Exchange (PKCE) and Refresh Token Rotation (RTR) included in our July ’26 release. The phased rollout starts with MIDAS, Installer and ProcessingHub, then ends with WebHub. The rollout must meet a June 25th deadline set by Salesforce for introducing these policy changes (See details: https://developer.salesforce.com/docs/atlas.en-us.packagingGuide.meta/packagingGuide/secure_code_ac_eca.htm ).
IMPORTANT: Our implementation should not impact existing connections. However, we have identified some sandbox orgs with authorization flows that are not behaving as expected, causing the connections to break. We are carefully monitoring the situation and working with Salesforce on identifying and fixing root causes. Please monitor your ProcessingHub and WebHub connections during this week in FinDock Setup. If you see a connection error, please contact FinDock Support.
Jun 22, 11:35 CEST
Jun 23, 2026
HOTFIX - PayPal event processing order
Completed - The scheduled maintenance has been completed.
Jun 23, 20:53 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 20:00 CEST
Scheduled - A change in PayPal webhook event handling in the May '26 release could lead to a scenario where certain events are not processed in the correct order due to when they arrive, resulting in failed inbound reports for those events. This hotfix enhances the ordering logic for incoming events from PayPal to ensure events are processed in the required order regardless of when they arrived.
Jun 23, 11:58 CEST
Jun 22, 2026
Jun 21, 2026
Jun 21, 2026 | Sandbox Release - July '26
Completed - The scheduled maintenance has been completed.
Jun 21, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 20:00 CEST
Scheduled - The FinDock July '26 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on docs.findock.com the Wednesday before the Sandbox release.
Jun 11, 13:45 CEST
Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026
HOTFIX - Connect app authorization update
Completed - The scheduled maintenance has been completed.
Jun 17, 15:36 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 14:00 CEST
Scheduled - This hotfix adds new Proof Key for Code Exchange (PKCE) and Refresh Token Rotation (RTR) mechanisms for FinDock connected apps These work in the background to maintain the tight security of OAuth flows required by the Summer '26 Salesforce release (See details: https://developer.salesforce.com/docs/atlas.en-us.packagingGuide.meta/packagingGuide/secure_code_ac_eca.htm ).The existing procedures for installing FinDock connected apps does not change, and no actions are required for already installed connected apps.
Jun 17, 13:52 CEST
Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage