All Systems Operational
About This Site
Here you can find the actual status of our services. If there are any incidents known to us they will be posted and updated here. You can also find when we perform Maintenance to any of our systems. Subscribe to be notified of new Incidents, Maintenance and next release. Have a look at https://docs.findock.com/release-schedule for a full overview of our upcoming releases.
- For the status of your specific Salesforce instance, please visit https://status.salesforce.com/.
- For the status of Heroku, please visit https://status.heroku.com/.
If you wish to report an incident, please visit https://findock.com/support
FinDock Core & Source packages
Operational
The main FinDock features and Source packages from other apps like NPSP, Converse & Singlify.
File processing (ProcessingHub)
Operational
Processes that generate or parse files, e.g. through Payment Schedules & Chatter. This includes Gift Aid claims for UK customers.
(Online) Payment API / Payment Service Providers
Operational
Create new online payments and process existing payments through Payment Service Providers like Stripe, Adyen, WorldPay, etc.
Notifications from Payment Service Providers (WebHub)
Operational
Receive notifications from PSPs with updates on payments in Salesforce.
Giving pages
Operational
Sandboxes
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
24/09/'23 Production Release - September '23
Sep 24, 2023 20:00-21:00 CEST
The FinDock September '23 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on www.docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2022 - 11:48 CET
Posted on Dec 27, 2022 - 11:48 CET
29/10/'23 Sandbox Release - November '23
Oct 29, 2023 20:00-21:00 CET
The FinDock November '23 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on www.docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2022 - 11:49 CET
Posted on Dec 27, 2022 - 11:49 CET
26/11/'23 Production Release - November '23
Nov 26, 2023 20:00-21:00 CET
The FinDock November '23 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on www.docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2022 - 11:52 CET
Posted on Dec 27, 2022 - 11:52 CET