All Systems Operational

About This Site

Here you can find the actual status of our services. If there are any incidents known to us they will be posted and updated here. You can also find when we perform Maintenance to any of our systems. Subscribe to be notified of new Incidents, Maintenance and next releases. Have a look at https://docs.findock.com/release-notes for a full overview of our upcoming releases.

- For the status of your specific Salesforce instance, please visit https://status.salesforce.com/.
- For the status of Heroku, please visit https://status.heroku.com/.

If you wish to report an incident, please visit https://findock.com/support

Uptime over the past 90 days. View historical uptime.
FinDock Core & Source packages Operational
File processing (ProcessingHub) Operational
(Online) Payment API / Payment Service Providers Operational
Notifications from Payment Service Providers (WebHub) Operational
Giving pages Operational
Sandboxes Operational
FinDock Knowledge Base Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Nov 22, 2026 | Production Release - November '26 Nov 22, 2026 20:00-21:00 CET

The FinDock November '26 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Oct 20, 2026 - 10:52 CEST

Nov 5, 2026

No incidents reported today.

Nov 4, 2026

HOTFIX - Authorize.net recurring payments
Completed - The scheduled maintenance has been completed.
Nov 4, 18:22 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 18:00 CET
Scheduled - This hotfix resolves an issue with new recurring payments that use authorization only (optional initial payment not charged). These would put a hold for the full amount on the payer’s card that could only be released by manual intervention through the PSP dashboard. FinDock now voids the signup authorization automatically and records the action by creating an inbound report with status Matched and Status Reason: “Signup authorization of a recurring-only payment voided automatically - no installment to process.”
Nov 4, 16:13 CET

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

OCT 25, 2026 | Sandbox Release - November '26
Completed - The scheduled maintenance has been completed.
Oct 26, 00:25 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 20:07 CET
Scheduled - The FinDock November '26 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on docs.findock.com the Wednesday before the Sandbox release.
Oct 20, 10:50 CEST

Oct 25, 2026

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Discontinue the temporary measures for the patched PHP vulnerability
Completed - The scheduled maintenance has been completed.
Oct 22, 14:37 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 14:25 CEST
Scheduled - The additional mitigation actions taken by FinDock to address yesterday's PHP vulnerability incident were executed prior to the vulnerability patch and again afterwords. This scheduled maintenance change updates FinDock apps to discontinue the temporary measures as they are no longer required.
Oct 22, 14:23 CEST
Incident History Powered by Atlassian Statuspage