All Systems Operational

About This Site

Here you can find the actual status of our services. If there are any incidents known to us they will be posted and updated here. You can also find when we perform Maintenance to any of our systems. Subscribe to be notified of new Incidents, Maintenance and next releases. Have a look at https://docs.findock.com/release-notes for a full overview of our upcoming releases.

- For the status of your specific Salesforce instance, please visit https://status.salesforce.com/.
- For the status of Heroku, please visit https://status.heroku.com/.

If you wish to report an incident, please visit https://findock.com/support

Uptime over the past 90 days. View historical uptime.
FinDock Core & Source packages Operational
90 days ago
100.0 % uptime
Today
File processing (ProcessingHub) Operational
90 days ago
100.0 % uptime
Today
(Online) Payment API / Payment Service Providers Operational
90 days ago
100.0 % uptime
Today
Notifications from Payment Service Providers (WebHub) Operational
90 days ago
100.0 % uptime
Today
Giving pages Operational
90 days ago
100.0 % uptime
Today
Sandboxes Operational
FinDock Knowledge Base Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 2, 2026

No incidents reported today.

Jun 1, 2026

No incidents reported.

May 31, 2026
HOTFIX - Bulk API 2.0 error handling
Completed - The scheduled maintenance has been completed.
May 31, 18:35 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 18:00 CEST
Scheduled - An issue introduced with the May ’26 Bulk API v2 rollout caused Data Load processes to remain stuck in Running state when Salesforce returned validation or locked row errors containing apostrophes (for example: Can't save this record). This prevented processes from transitioning to Data Load Error whenever their was a data load error. This hotfix corrects the failure status handling logic in ProcessingHub for Bulk API 2.0 processing.
May 31, 16:18 CEST
May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026
HOTFIX - Bulk API 2.0 charge processing correction
Completed - The scheduled maintenance has been completed.
May 25, 20:24 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 20:00 CEST
Scheduled - An issue in the May ’26 release caused Bulk API v2 payment processing to stall when files contained mixed installment identifier formats. This affected file processing flows with associated charges and could cause push processes to remain stuck. This hotfix corrects the charges handling logic for Bulk API 2.0
May 25, 15:47 CEST
May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026
HOTFIX - Custom payment reference handling correction
Completed - The scheduled maintenance has been completed.
May 20, 20:36 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 20:00 CEST
Scheduled - Changes introduced in the May ’26 release caused payment schedule generation to fail when using a custom payment reference without a generated payment reference. This hotfix restores proper handling for custom payment references.
May 20, 11:24 CEST
May 19, 2026

No incidents reported.

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