All Systems Operational

About This Site

Here you can find the actual status of our services. If there are any incidents known to us they will be posted and updated here. You can also find when we perform Maintenance to any of our systems. Subscribe to be notified of new Incidents, Maintenance and next releases. Have a look at https://docs.findock.com/release-notes for a full overview of our upcoming releases.

- For the status of your specific Salesforce instance, please visit https://status.salesforce.com/.
- For the status of Heroku, please visit https://status.heroku.com/.

If you wish to report an incident, please visit https://findock.com/support

Uptime over the past 90 days. View historical uptime.
FinDock Core & Source packages Operational
90 days ago
100.0 % uptime
Today
File processing (ProcessingHub) Operational
90 days ago
100.0 % uptime
Today
(Online) Payment API / Payment Service Providers Operational
90 days ago
100.0 % uptime
Today
Notifications from Payment Service Providers (WebHub) Operational
90 days ago
100.0 % uptime
Today
Giving pages Operational
90 days ago
100.0 % uptime
Today
Sandboxes Operational
FinDock Knowledge Base Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Mar 22, 2026 | Production Release - March '26 Mar 22, 2026 20:00-22:00 CET

The FinDock March '26 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 24, 2025 - 12:34 CET

Apr 19, 2026 | Sandbox Release - May '26 Apr 19, 2026 20:00-22:00 CEST

The FinDock May '26 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 24, 2025 - 12:35 CET

May 17, 2026 | Production Release - May '26 May 17, 2026 20:00-22:00 CEST

The FinDock May '26 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 24, 2025 - 12:36 CET
Mar 13, 2026

No incidents reported today.

Mar 12, 2026

No incidents reported.

Mar 11, 2026
HOTFIX - Mollie enhancements for bulk payment processing
Completed - The scheduled maintenance has been completed.
Mar 11, 20:31 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 20:22 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 10, 17:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 19:28 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 9, 19:27 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 19:00 CET
Scheduled - In certain high volume payment processing scenarios, payment instruction callouts to Mollie may initially fail and lead to double collections on retry. This has only been observed with a single customer. Because the scenario requires very high payment processing volumes, we do not expect other customers to encounter this issue. FinDock is working directly with the impacted customer to identify and resolve double collections. In addition, we are rolling out this hotfix to harden the Mollie integration and makes it more resistant to possible double-collection scenarios. Most importantly, we implemented a new idempotency key solution that greatly reduces the risk of double collection if a payment instruction callout times out or otherwise fails and is automatically retried. In addition, we: increased timeout duration for callouts from 10 to 60 seconds, improved exception handling behavior, improved how installment states are handled during bulk during processing, and introduced new logic to handle how installments are identified in the event a transaction Id is unavailable.
Mar 9, 14:48 CET
Mar 10, 2026
Mar 9, 2026
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

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