All Systems Operational

About This Site

Here you can find the actual status of our services. If there are any incidents known to us they will be posted and updated here. You can also find when we perform Maintenance to any of our systems. Subscribe to be notified of new Incidents, Maintenance and next release. Have a look at https://docs.findock.com/release-schedule for a full overview of our upcoming releases.

- For the status of your specific Salesforce instance, please visit https://status.salesforce.com/.
- For the status of Heroku, please visit https://status.heroku.com/.

If you wish to report an incident, please visit https://findock.com/support

Uptime over the past 90 days. View historical uptime.
FinDock Core & Source packages ? Operational
90 days ago
100.0 % uptime
Today
File processing (ProcessingHub) ? Operational
90 days ago
100.0 % uptime
Today
(Online) Payment API / Payment Service Providers ? Operational
90 days ago
100.0 % uptime
Today
Notifications from Payment Service Providers (WebHub) ? Operational
90 days ago
100.0 % uptime
Today
Giving pages Operational
90 days ago
100.0 % uptime
Today
Sandboxes Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
23/04/'23 Sandbox Release - May '23 Apr 23, 2023 20:00-21:00 CEST
The FinDock May '23 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on www.docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2022 - 11:43 CET
21/05/'23 Production Release - May '23 May 21, 2023 20:00-21:00 CEST
The FinDock May'23 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on www.docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2022 - 11:45 CET
25/06/'23 Sandbox Release - July '23 Jun 25, 2023 20:00-21:00 CEST
The FinDock July '23 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on www.docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2022 - 11:46 CET
23/07/'23 Production Release -July '23 Jul 23, 2023 20:00-21:00 CEST
The FinDock July '23 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on www.docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2022 - 11:47 CET
27/08/'23 Sandbox Release - September '23 Aug 27, 2023 20:00-21:00 CEST
The FinDock September '23 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on www.docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2022 - 11:47 CET
24/09/'23 Production Release - September '23 Sep 24, 2023 20:00-21:00 CEST
The FinDock September '23 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on www.docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2022 - 11:48 CET
29/10/'23 Sandbox Release - November '23 Oct 29, 2023 20:00-21:00 CET
The FinDock November '23 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on www.docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2022 - 11:49 CET
26/11/'23 Production Release - November '23 Nov 26, 2023 20:00-21:00 CET
The FinDock November '23 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on www.docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2022 - 11:52 CET
Past Incidents
Mar 28, 2023

No incidents reported today.

Mar 27, 2023

No incidents reported.

Mar 26, 2023
26/03/'23 Production Release -March '23
Completed - The scheduled maintenance has been completed.
Mar 26, 21:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 20:00 CEST
Scheduled - The FinDock March '23 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on www.docs.findock.com the Wednesday before the Sandbox release.
Dec 27, 11:40 CET
Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023
Heroku maintenance impact
Completed - The scheduled maintenance has been completed.
Mar 21, 17:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 15:00 CET
Scheduled - Heroku maintenance impact - On March 21, Heroku will have a planned maintenance break (https://status.heroku.com/incidents/2489). While maintenance is ongoing, custom domains for FinDock Giving Pages cannot be added or deleted. In addition, test environments may experience slower ProcessingHub performance.
Mar 16, 22:06 CET
Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

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