All Systems Operational

About This Site

Here you can find the actual status of our services. If there are any incidents known to us they will be posted and updated here. You can also find when we perform Maintenance to any of our systems. Subscribe to be notified of new Incidents, Maintenance and next release. Have a look at https://docs.findock.com/release-schedule for a full overview of our upcoming releases.

- For the status of your specific Salesforce instance, please visit https://status.salesforce.com/.
- For the status of Heroku, please visit https://status.heroku.com/.

If you wish to report an incident, please visit https://findock.com/support

Uptime over the past 90 days. View historical uptime.
FinDock Core & Source packages ? Operational
90 days ago
100.0 % uptime
Today
File processing (ProcessingHub) ? Operational
90 days ago
100.0 % uptime
Today
(Online) Payment API / Payment Service Providers ? Operational
90 days ago
100.0 % uptime
Today
Notifications from Payment Service Providers (WebHub) ? Operational
90 days ago
100.0 % uptime
Today
Giving pages Operational
90 days ago
100.0 % uptime
Today
Sandboxes Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
24/07/'22 Production Release - July '22 Jul 24, 20:00-21:00 CEST
The FinDock July '22 release will be pushed to Production. During this event features will be available with no disruptions in service. The release notes will be published on www.docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 15:10 CET
28/08/'22 Sandbox release - September '22 Aug 28, 20:00-21:00 CEST
The FinDock September '22 release will be pushed to Sandboxes. During this event features will be available with no disruptions in service. The release notes will be published on www.docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 15:13 CET
25/09/'22 Production Release - September '22 Sep 25, 20:00-21:00 CEST
The FinDock September '22 release will be pushed to Production. During this event features will be available with no disruptions in service. The release notes will be published on www.docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 15:14 CET
30/10/'22 Sandbox release - November '22 Oct 30, 20:00-21:00 CET
The FinDock November '22 release will be pushed to Sandboxes. During this event features will be available with no disruptions in service. The release notes will be published on www.docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 15:15 CET
27/11/'22 Production Release - November '22 Nov 27, 20:00-21:00 CET
The FinDock November '22 release will be pushed to Production. During this event features will be available with no disruptions in service. The release notes will be published on www.docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 15:16 CET
Past Incidents
Jul 5, 2022

No incidents reported today.

Jul 4, 2022

No incidents reported.

Jul 3, 2022

No incidents reported.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022
Deploy config: Custom Processor not working as expected
Completed - The scheduled maintenance has been completed.
Jun 30, 20:09 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 20:01 CEST
Scheduled - In our May ’22, we changed how custom payment methods are deployed to remove their dependency on SEPA and Bacs packages. This broke picklist behavior in certain setups. This hotfix resolves the issue by reintroducing the previous deployment method with SEPA and/or Bacs, while also keeping the new method to support creating new customer payment methods without those packages.
Jun 30, 11:25 CEST
Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022
26/06/'22 Sandbox release - July '22
Completed - The scheduled maintenance has been completed.
Jun 26, 21:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 20:00 CEST
Scheduled - The FinDock July '22 release will be pushed to Sandboxes. During this event features will be available with no disruptions in service. The release notes will be published on www.docs.findock.com the Wednesday before the Sandbox release.
Dec 27, 15:09 CET
Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

← Incident History Powered by Atlassian Statuspage