All Systems Operational

About This Site

Here you can find the actual status of our services. If there are any incidents known to us they will be posted and updated here. You can also find when we perform Maintenance to any of our systems. Subscribe to be notified of new Incidents, Maintenance and next release. Have a look at https://docs.findock.com/release-schedule for a full overview of our upcoming releases.

- For the status of your specific Salesforce instance, please visit https://status.salesforce.com/.
- For the status of Heroku, please visit https://status.heroku.com/.

If you wish to report an incident, please visit https://findock.com/support

FinDock Core & Source packages ? Operational
90 days ago
100.0 % uptime
Today
File processing (ProcessingHub) ? Operational
90 days ago
100.0 % uptime
Today
(Online) Payment API / Payment Service Providers ? Operational
90 days ago
100.0 % uptime
Today
Notifications from Payment Service Providers (WebHub) ? Operational
90 days ago
100.0 % uptime
Today
Giving pages Operational
90 days ago
100.0 % uptime
Today
Sandboxes Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
The FinDock March '24 will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 13, 2023 - 21:37 CET
Apr 28, 2024 | Sandbox Release - May '24 Apr 28, 2024 20:00-21:00 CEST
The FinDock May '24 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 13, 2023 - 21:42 CET
May 26, 2024 | Production Release -May '24 May 26, 2024 20:00-21:00 CEST
The FinDock May '24 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 13, 2023 - 21:43 CET
Jun 30, 2024 | Sandbox Release - July '24 Jun 30, 2024 20:00-21:00 CEST
The FinDock July '24 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 13, 2023 - 20:00 CET
The FinDock July '24 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 13, 2023 - 21:48 CET
The FinDock September '24 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 13, 2023 - 21:49 CET
The FinDock September '24 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 13, 2023 - 21:51 CET
The FinDock November '24 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on docs.findock.com the Wednesday before the Sandbox release.
Posted on Oct 27, 2024 - 20:00 CET
The FinDock November '24 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 13, 2023 - 21:53 CET
Past Incidents
Mar 5, 2024

No incidents reported today.

Mar 4, 2024
Completed - The scheduled maintenance has been completed.
Mar 4, 22:33 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 22:30 CET
Scheduled - With this hotfix, if a batch process runs into permission issues, FinDock will throw an invalid batch error with an error message in ProcessingHub Manager includes the fields where required permissions are missing so they can be fixed. In addition to this change, we are introducing a security enhancement for Gift Aid files which we have shared directly to customers.
Mar 4, 22:26 CET
Mar 3, 2024

No incidents reported.

Mar 2, 2024

No incidents reported.

Mar 1, 2024

No incidents reported.

Feb 29, 2024

No incidents reported.

Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024
Completed - The scheduled maintenance has been completed.
Feb 25, 21:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 20:00 CET
Scheduled - The FinDock March '24 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on docs.findock.com the Wednesday before the Sandbox release.
Dec 13, 20:00 CET
Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.