All Systems Operational

About This Site

Here you can find the actual status of our services. If there are any incidents known to us they will be posted and updated here. You can also find when we perform Maintenance to any of our systems. Subscribe to be notified of new Incidents, Maintenance and next releases. Have a look at https://docs.findock.com/release-notes for a full overview of our upcoming releases.

- For the status of your specific Salesforce instance, please visit https://status.salesforce.com/.
- For the status of Heroku, please visit https://status.heroku.com/.

If you wish to report an incident, please visit https://findock.com/support

Uptime over the past 90 days. View historical uptime.
FinDock Core & Source packages Operational
90 days ago
100.0 % uptime
Today
File processing (ProcessingHub) Operational
90 days ago
100.0 % uptime
Today
(Online) Payment API / Payment Service Providers Operational
90 days ago
100.0 % uptime
Today
Notifications from Payment Service Providers (WebHub) Operational
90 days ago
100.0 % uptime
Today
Giving pages Operational
90 days ago
100.0 % uptime
Today
Sandboxes Operational
FinDock Knowledge Base Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Aug 23, 2026 | Sandbox Release - September '26 Aug 23, 2026 19:00-22:00 CEST

The FinDock September '26 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on docs.findock.com the Wednesday before the Sandbox release.
Posted on Aug 18, 2026 - 10:11 CEST

Sep 20, 2026 | Production Release - September '26 Sep 20, 2026 19:00-22:00 CEST

The FinDock September '26 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Aug 18, 2026 - 10:36 CEST

Aug 20, 2026

No incidents reported today.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

Vipps Captured event handling update
Completed - The scheduled maintenance has been completed.
Aug 17, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 19:00 CEST
Scheduled - After the July '26 release, processing inbound reports for Captured events appeared to fail. FinDock started to process recurring.charge-captured.v1 events for the Vipps payment method that should be ignored. Instead, they were assigned the same report subtype as the Captured event and failed during reconciliation. The MobilePay payment method was unaffected. This hotfix resolves the issue so recurring charge events are ignored.
Aug 17, 15:07 CEST

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

HOTFIX - Bulk API 2.0 transaction processing
Completed - The scheduled maintenance has been completed.
Aug 10, 18:51 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 18:00 CEST
Scheduled - This hotfix addresses an issue with transaction upserts through Bulk API 2.0 that could cause processes to stall. It also includes the two fixes from the previously rolled-back hotfix: improved Bulk API 2.0 handling for very large payment schedule runs and scheduled access token renewals for FinDock’s connected apps.
Aug 10, 16:55 CEST
ProcessingHub Disconnected
Resolved - This incident has been resolved.
Aug 10, 18:51 CEST
Investigating - We have rolled back the previously deployed hotfix after discovering an issue that could cause processes to become stuck for a subset of customers. Our team is actively investigating the issue and working on a revised fix. We will provide another update as soon as we have more information. We apologize for the inconvenience and appreciate your patience. Previous incident: https://status.findock.com/incidents/fnl86pwphwf7
Aug 5, 14:36 CEST

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

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